Warranty
All Latelita pieces come with 6 months warranty against manufacturing defects. Such defects occur within the first few times the piece is worn and such items are replaced free of charge.
Please note that our warranty does not cover the following:
*Loss or accidental damage
*Damage from regular wear and tear. This includes broken chains and clasps, scratches, dropped stones.
*Damage from improper use or storage (pulled chains, bent studs, lost earring backs, dropped items, oxidation due to improper storage)
*Items purchased through 3rd party retailers. Please reach out to the retailer directly to get further assistance.
We offer repair service for all* items at a cost of £25+VAT. In cases where an item is not possible to be repaired we may offer a replacement item free of charge.
* All items that are still available for sale on our website. Discontinued items are not included in this offer. Offer is valid for Domestic orders. For international orders delivery charges will be added on top of the repair service charge.