Terms And Conditions
We aim to deliver all orders within 2-7 days if the goods are in stock. If the goods you order are “Out of Stock” we will send out the order to you as soon as the product becomes available again. If we cannot source the item we will contact you to inform you.
All our orders are sent in our signature Látelita packaging and sent via recorded delivery, with a signature required on receipt.
Shipping is calculated based on country of delivery.
You can cancel an order provided that the goods haven't been dispatched. Our terms and conditions do not affect your statutory rights.
If you refuse to accept delivery of all or part of your order (where the products or packaging do not appear to be damaged or defective) you will be responsible for the postage charges. Any fees and charges incurred by the retailer due to a package being refused will be deducted from your merchandise refund. The same will apply if the tracking states that delivery has been attempted and the item is awaiting collection from a postal depot, and that item is not collected.